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Facilitator notes
For whoever is leading a session. The website does the teaching — your job is to keep people calm and moving.
The one rule: you are the guide, not the lecture. Let people work through the page at their own pace while you circulate and unstick whoever needs it. Resist the urge to talk at the whole room for more than a few minutes at a time.
Before the session
- ☐ Confirm Wi-Fi works and write the name/password somewhere big.
- ☐ Have the website link ready to show on a screen, and printed on each handout.
- ☐ Print the take-home handout (one per person).
- ☐ A few loaner devices (a tablet or two) for anyone who didn't bring one.
- ☐ Know that some folks will need help creating a free account — have a plan for email/passwords (see stumbling blocks below).
- ☐ If possible, recruit one helper per ~5 people. Roaming helpers matter more than anything.
A suggested flow
Nothing here is fixed — the site is self-paced. This is just a rhythm that works for a ~90-minute session:
- Welcome (5 min) — "You can't break it. There are no dumb questions. By the end you'll have asked an AI your own question." Show the website on screen.
- Get connected (15–20 min) — the messy part. Send people to the Get connected page. Helpers swarm sign-in issues. Don't move on until most people see the typing box.
- One quick demo (5 min) — on the big screen, ask something live, then say "make it shorter" and "explain it simpler." Let them see the conversation move.
- Let them play (30–40 min) — turn them loose on a workbook. Suggest starting with Tell it about yourself or Is this a scam? Circulate.
- Group share (10 min) — "What did you ask? What surprised you?" The best selling happens peer-to-peer.
- Wrap (5 min) — hand out the printed sheet, point to the website to revisit at home, remind them it's free.
Common stumbling blocks & quick fixes
- "I can't find the app." → Default everyone to the browser route. Going to a website is more reliable than hunting for an app.
- Sign-in / passwords. → The biggest time-sink. Encourage "Sign in with Google/Apple" if they have it. Have people who don't know their email password sort that out before class if you can.
- "How do I paste?" → Phone: tap, hold, Paste. Computer: Ctrl+V. It's in every workbook's helper box too.
- Typing is slow / frustrating. → Show the microphone. Voice is a game-changer for this group.
- The 5-second-fuse skeptic. → Don't oversell. Give them ONE concrete win — usually Is this a scam? or Make sense of a bill. A single "huh, that's actually useful" does more than any pitch.
- "Is it safe? Is it spying?" → Point them to Your questions, answered. Keep it calm; the fear is real.
Tips for the room
- Celebrate small wins out loud. "She just got it to write a poem about her dog!" Energy is contagious.
- Pair people up. A slightly-ahead neighbor is the best teacher.
- Never touch their device without asking. Point and guide; let them do the tapping. They remember what their own hands did.
- Repeat "you can't break it" as often as needed. It's the whole psychological battle.
- Let go of "covering everything." One person leaving with one thing they'll actually use is a success.
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